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AT&T Data Breach Settlement: File Claim for Up to $7,500

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AT&T Data Breaches and Settlement

In recent developments, AT&T has agreed to a $177 million settlement to resolve class-action lawsuits stemming from two major data breaches announced in 2024. The settlement, which covers breaches affecting millions of current and former customers, is awaiting final court approval on December 3, 2025. Eligible individuals may receive up to $7,500 in compensation, depending on the breach and documented losses. At Soluify®, we understand the ongoing concerns these incidents raise for our clients and the public. This updated guide covers how to determine if you were affected, steps to protect yourself, and how to file a claim in the settlement.

Overview of the AT&T Data Breaches

AT&T has faced multiple data breaches in recent years. The two primary incidents addressed in the $177 million settlement are:

  • March 2024 Breach Announcement (AT&T 1 Data Incident): This breach, which actually occurred in 2019, involved the personal information of approximately 7.6 million current AT&T account holders and 65.4 million former customers being leaked onto the dark web. Compromised data included names, addresses, telephone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and Social Security numbers.
  • July 2024 Breach Announcement (AT&T 2 Data Incident): AT&T disclosed that hackers illegally downloaded customer data from a third-party cloud platform (Snowflake) between May 1, 2022, and October 31, 2022, with additional records from January 2, 2023. This affected nearly all cellular customers, compromising call and text message records (but not content), phone numbers, interaction counts, call durations, and, in some cases, cell site identification numbers.

AT&T denies responsibility for the breaches, attributing them to criminal acts, but agreed to the settlement to avoid prolonged litigation. The settlement funds are divided into $149 million for the AT&T 1 incident and $28 million for the AT&T 2 incident. Fact-checking site Snopes has confirmed the legitimacy of settlement emails and the potential for payouts up to $7,500, though most claimants will receive less.

Who Was Affected?

The breaches impacted a wide range of individuals:

  • AT&T 1 Settlement Class: U.S. residents whose data (as listed above) was included in the March 2024-announced breach.
  • AT&T 2 Settlement Class: AT&T account owners or line/end users whose phone numbers and interaction records were involved in the 2022-2023 breach. This also includes non-AT&T users whose phone numbers interacted with affected AT&T lines.
  • Overlap Settlement Class Members: Individuals affected by both breaches, who may claim from both funds (up to $7,500 total).

Affected individuals should have received notifications via email from attsettlement@e.emailksa.com, text, or mail from Kroll Settlement Administration. If you haven’t received notice but believe you qualify, contact Kroll at (833) 890-4930 or visit the official settlement website: telecomdatasettlement.com.

What Type of Data Was Exposed?

  • AT&T 1 Breach: Highly sensitive personal information, including Social Security numbers, which increases risks of identity theft.
  • AT&T 2 Breach: Call and text records (no content), phone numbers, interaction details, and limited location data via cell sites. While not including SSNs or birth dates, this data could be used to map connections or infer locations.

How to File a Claim in the AT&T Settlement

Eligible claimants can receive cash payments based on their settlement class. Claims must be submitted by November 18, 2025, via the settlement website or by mail to the address on the site. Here’s a breakdown:

Settlement ClassBenefit OptionsMaximum AmountRequirements
AT&T 1Documented Loss Cash PaymentUp to $5,000Proof of losses (e.g., identity theft costs) traceable to the breach, occurring in 2019 or later.
AT&T 1Tier Cash Payment (Pro Rata Share)Varies (Tier 1: 5x Tier 2 if SSN exposed; Tier 2: Base amount otherwise)No documentation needed beyond confirming eligibility; amount depends on total claims and fund remainder after fees/costs.
AT&T 2Documented Loss Cash PaymentUp to $2,500Proof of losses traceable to the breach, occurring on or after April 14, 2024. Account owners can claim for line users.
AT&T 2Tier 3 Cash Payment (Pro Rata Share)VariesAvailable to account owners; no documentation beyond eligibility; pro rata from net fund.
  • Overlap Claims: Submit separate claims for each breach; documentation must be unique per claim.
  • Expected Payouts: While headlines highlight $7,500, actual amounts for pro rata shares will likely be lower due to the number of claims. Payments begin after final approval (December 3, 2025) and any appeals.
  • Opt-Out or Object: To exclude yourself (preserve right to sue separately) or object to the settlement/terms, mail requests by October 17, 2025. Details on the settlement website’s FAQ.

If you do nothing, you forfeit benefits and release claims against AT&T.

Steps to Take If You Were Affected

  1. Verify Eligibility and File a Claim: Use the settlement website to submit your claim promptly.
  2. Remain Vigilant: Watch for phishing attempts exploiting the breach. Forward suspicious texts to AT&T and report to authorities.
  3. Monitor Your Accounts: Check credit reports (free at annualcreditreport.com), bank statements, and AT&T account for unauthorized activity.
  4. Report Fraud: Contact AT&T’s fraud team, place fraud alerts or credit freezes with Equifax, Experian, and TransUnion.
  5. Update Security Practices: Use strong, unique passwords, enable two-factor authentication, and consider identity theft protection services.

Historical Context: Previous AT&T Data Breaches

AT&T’s cybersecurity challenges extend beyond these incidents:

  • 2023 Vendor Breach: 9 million customers’ data exposed via a third-party vendor.
  • 2014 Settlement: $25 million FCC fine for exposing 280,000 customers’ names and SSNs.

These events emphasize the need for strong data protection.

How Soluify® Can Help

At Soluify®, we specialize in IT and cybersecurity services to safeguard your data:

  • Cybersecurity Assessments: Identify and fix vulnerabilities.
  • Data Breach Response: Quick mitigation and recovery guidance.
  • Ongoing Monitoring: Real-time threat detection.
  • Employee Training: Phishing and security best practices.

Conclusion

The AT&T breaches and resulting $177 million settlement highlight the real-world consequences of data exposure. By checking your eligibility, filing a claim by November 18, 2025, and enhancing your security, you can mitigate risks. For businesses, Soluify® offers expert support to prevent similar issues. Visit our website or contact us for assistance. Stay secure with Soluify®.

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